Blue Chip Technology Technical Support - powered by PerlDesk Help Desk Software

Blue Chip Technology RMA request form

Please fill in this form if you need to return faulty Blue Chip Technology product for repair. A separate form is required for each unit returned. If the fault is intermittent or may be a software issue / configuration error please click here to log a technical support request first.
Note If you are returning multiple items then apart from the unit serial number and H&S declaration all data will be carried over to the next submission

Company		*
First Name		*
Last Name		*
Email Address		* Your returns paperwork will be sent to this address
Phone Number
Blue Chip Stock Code		* A Blue Chip Technology stock code or full description of the unit is required
Part description
Unit Serial Number		* See CE label. Or small bar-code label
Date Purchased		[DD/MM/YYYY]
Shipping Address	Return to address on original sales order
Unit in warranty	Check this box if unit is in warranty

Description of Fault

* Blue Chip Technology reserves the right to charge for in warranty RMAs resulting from the following

-	Issues with 3rd party software / hardware not supplied with unit.
-	Equipment mis-use.
-	End User mis-configuration.
-	Fault(s) that can not be reproduced.
-	Damage in transit back to Blue Chip.
-	Reasons other than manufacturing defect.

How to reproduce fault

Health and Safety declaration

	This equipment has not been used in an environment where Nuclear or Biological health and safety precautions are in force.
	This equipment has not been contaminated by a chemical agent that requires protective equipment to be used.